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Oracle 1z0-1196-25 認定試験の出題範囲：

トピック
出題範囲

トピック 1

• 測定の理解と検証
• 編集
• 推定 (VEE) 処理の実行: 試験のこのセクションでは、計測アナリストのスキルを測定し、検証の適用方法、初期測定の管理とデータ整合性の確保における VEE グループとルールの役割など、測定データの読み込みと処理のプロセスをカバーします。

トピック 2

• 信用調査と回収能力の理解：このセクションでは、回収担当者のスキルを評価し、システムが自動化プロセスを活用して債権回収を促進する仕組みを網羅します。また、延滞残高の管理に役立つ支払い手続きや支払い計画といった重要な概念についても解説します。

トピック 3

• サービスの開始と終了：このセクションでは、カスタマーサービス担当者のスキルを評価し、サービス契約の開始と終了のプロセスを網羅します。システムがサービス遷移を管理し、ガイド付きのインタラクションとシステムアクションを通じてカスタマーサービスフローをサポートする仕組みを検証します。

トピック 4

• 顧客およびデバイス関連情報の検索と表示: 試験のこのセクションでは、顧客サービス担当者のスキルを測定し、アプリケーション画面の操作方法、高度な検索機能の使用方法、ユーザーが特定の顧客またはデバイス関連データに効率的にアクセスできるようにポータルを構成する方法について説明します。

トピック 5

• デバイス情報の維持：このセクションでは、デバイス管理スペシャリストのスキルを評価し、計測コンポーネントの構造と機能、およびデバイスへの接続について学習します。デバイスと計測コンポーネントの種類の設定、そしてライフサイクル全体にわたる管理も含まれます。

トピック 6

• 支払の作成と管理：この試験セクションでは、支払管理者のスキルを評価し、支払処理の開始から完了までを網羅します。様々な支払コンポーネントの理解、そして様々なソースからの支払いの受け入れと照合のためのシステム設定が含まれます。

トピック 7

• Customer to Meter製品の説明：このセクションでは、機能コンサルタントのスキルを評価し、Customer to Meter製品の全体的な範囲（その中核的な目的や、さまざまなユーティリティ機能間での動作方法など）を網羅します。また、さまざまなコンポーネントがトランザクション機能を共有する方法や、共有オブジェクトがシステム全体でどのように管理されるかについての理解度も評価します。

トピック 8

• 金融取引の理解：このセクションでは、請求アナリストのスキルを評価し、サービス契約と金融取引を通じて顧客残高がどのように計算・維持されるかを網羅します。また、財務の正確性を確保するために、様々な取引がどのように生成・検証されるかについても学びます。

トピック 9

• 請求書の作成と管理：このセクションでは、請求アナリストのスキルを評価し、請求書、セグメント、オフサイクル請求書の作成と管理方法を含む請求ライフサイクルを網羅します。また、使用量計算エンティティ、ルール設定、メーター読み取り値の変更が請求調整に与える影響についても確認します。

Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional 認定 1z0-1196-25 試験問題 (Q46-Q51):

質問 # 46
What is redundant data that summarizes the number and value of financial transactions in the system called?

• A. Account Control
• B. Business Control
• C. Balance Control
• D. Deposit Control
• E. Tender Control

正解：C

解説：
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,Balance Controlrefers to the redundant data that summarizes the number and value of financial transactions in the system. The Oracle Utilities Customer to Meter Billing Guide explains that Balance Control is a mechanism used to maintain a summary of financial transactions for reconciliation and auditing purposes. It aggregates data such as the total number of transactions and their monetary value, providing a high-level view of financial activity without needing to query individual transaction records.
Balance Control is particularly important for ensuring the integrity of financial data, as it allows the system to verify that the summarized data matches the detailed transaction records. For example, if a utility processes thousands of payments daily, Balance Control summarizes the total payment amounts and transaction counts, enabling quick checks for discrepancies.
The other options are incorrect for the following reasons:
Option A: Deposit Controlrelates to managing customer deposits, not summarizing financial transactions.
Option C: Business Controlis not a defined term in the system for this purpose.
Option D: Account Controlmay refer to account-level financial management but does not specifically summarize transaction data across the system.
Option E: Tender Controlmanages payment tenders (e.g., cash, check) but does not summarize financial transaction data.
The Oracle Utilities Customer to Meter Implementation Guide highlights that Balance Control is a critical feature for financial reporting and system performance, as it reduces the need to process large volumes of transaction data for summary reports. For instance, a monthly financial report might use Balance Control data to confirm total revenue without querying every bill segment or payment.
Reference:
Oracle Utilities Customer to Meter Billing Guide, Section: Financial Transaction Summarization Oracle Utilities Customer to Meter Implementation Guide, Chapter: Financial Management

質問 # 47
Which two statements correctly describe important concepts about persons?

• A. A person can only be linked to another person via an account record.
• B. A person may have zero, one, or more forms of identification recorded.
• C. A person record is always linked to an account record.
• D. A person exists for every individual or business.
• E. A person's status indicates if they are a current customer.

正解：B、D

解説：
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, thepersonentity represents an individual or business interacting with the utility. The Oracle Utilities Customer to Meter Implementation Guide clarifies:
Statement C: "A person exists for every individual or business." This is correct, as the system creates a person record for each entity (individual or business) that interacts with the utility, such as customers, vendors, or landlords.
Statement D: "A person may have zero, one, or more forms of identification recorded." This is also correct. The system allows for multiple forms ofidentification (e.g., Social Security Number, Tax ID) to be associated with a person, or none at all, depending on the configuration.
The other statements are incorrect:
Statement A: A person's status does not directly indicate if they are a current customer; instead, it reflects their relationship status (e.g., active, inactive) with the system, which may not be tied to customer status.
Statement B: A person record is not always linked to an account record; for example, a person could be a contact or landlord without an account.
Statement E: Persons can be linked to other persons through relationships (e.g., household members) without requiring an account record.
Thus, the correct answers areCandD, as they accurately describe the person entity in the system.
Reference:
Oracle Utilities Customer to Meter Implementation Guide, Chapter: Customer Information Management Oracle Utilities Customer to Meter Configuration Guide, Section: Person Configuration

質問 # 48
Specifications are used to define the manufacturer, model, and other information about assets. Which statement is true about specifications?

• A. Specifications can include peer specifications.
• B. Specifications include the inspection history of assets.
• C. Specifications apply only to assets and not to components.
• D. A single specification can only be used on one asset.

正解：A

解説：
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,specificationsare records that define detailed attributes of assets, such as manufacturer, model, serial number, and technical specifications. The Oracle Utilities Customer to Meter Configuration Guide confirms thatspecifications can include peer specifications, making Statement A correct.Peerspecificationsrefer to related specifications that provide additional context or compatibility information, such as specifying compatible components or alternative models for an asset. This feature allows utilities to manage complex asset relationships, ensuring that assets and their components are correctly configured and maintained.
For example, a specification for a smart meter might include peer specifications for compatible communication modules or registers, enabling the system to validate that installed components meet the asset' s requirements. This enhances asset management by providing a structured way to define and track relationships between assets and their associated components.
The Oracle Utilities Customer to Meter Implementation Guide further explains that specifications are critical for asset lifecycle management, as they provide a standardized way to document and reference asset details across maintenance, installation, and replacement processes.
The other statements are incorrect:
Statement B: Specifications apply only to assets and not to components.This is incorrect, as specifications can be defined for both assets (e.g., meters) and components (e.g., registers, communication modules).
Statement C: A single specification can only be used on one asset.This is incorrect, as a single specification can be applied to multiple assets of the same type (e.g., all meters of a specific model).
Statement D: Specifications include the inspection history of assets.This is incorrect, as inspection history is tracked separately in maintenance or activity records, not within specifications.
Practical Example:A utility defines a specification for a particular model of electric meter, including its manufacturer, model number, and voltage rating. The specification also includes peer specifications for compatible current transformers and communication modules. When a meter is installed, the system checks the peer specifications to ensure that the installed components are compatible, streamlining maintenance and upgrades.
The Oracle Utilities Customer to Meter User Guide highlights that specifications, including peer specifications, are essential for managing asset diversity, particularly in utilities with large inventories of meters and components.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Asset Specifications and Peer Specifications Oracle Utilities Customer to Meter Implementation Guide, Chapter: Asset Management Oracle Utilities Customer to Meter User Guide, Section: Managing Asset Specifications

質問 # 49
In Customer to Meter, which application component captures the source record that contains information on where an asset/device is installed?

• A. Work and Asset Management
• B. Customer Care and Billing
• C. Digital Asset Management
• D. Meter Data Management
• E. Operational Device Management

正解：D

解説：
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, theMeter Data Management (MDM)application component is responsible for capturing and managing the source record that contains information about where an asset or device, such as a meter, is installed. The Oracle Utilities Customer to Meter Configuration Guide explains that MDM handles the lifecycle of metering devices, including their installation details, measurement data, and associations with service points. The source record for device installation is typically theservice point, which is maintained within MDM and links the device to a specific location (e.g., a premise).
MDM is designed to manage all aspects of meter-related data, including the physical or virtual installation of devices, their configurations, and the measurements they produce. When a device is installed, MDM records the service point where the device is located, along with details such as the installation date, device configuration, and measuring components. This ensures accurate tracking of devices for billing, maintenance, and operational purposes.
The other options are incorrect for the following reasons:
Option A: Operational Device Managementis not a distinct application component in Oracle Utilities Customer to Meter; it may be confused with functionalities within MDM or other systems.
Option B: Customer Care and Billing (CC&B)focuses on customer interactions, billing, and financial transactions, not on capturing device installation records.
Option D: Digital Asset Managementis not a component in this system; it may refer to unrelated asset management systems in other contexts.
Option E: Work and Asset Management (WAM)manages work orders and asset maintenance but does not primarily handle the source record for device installation, which is a core function of MDM.
The Oracle Utilities Customer to Meter Implementation Guide further clarifies that MDM integrates with other components, such as CC&B for billing and WAM for maintenance, but it is the primary component for recording and managing device installation data. For example, when a meter is installed at a service point, MDM updates the service point record with the device's serial number, type, and configuration, ensuring traceability throughout the device's lifecycle.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Meter Data Management Overview Oracle Utilities Customer to Meter Implementation Guide, Chapter: Device Installation and Management

質問 # 50
Bills can be generated via background processing for all accounts that belong to open bill cycles. Which three options also allow bills to be created via background processing using application-owned batch controls?

• A. Subset of accounts belonging to an open bill cycle or cycles for a specific customer class
• B. A user-defined list of accounts
• C. Subset of accounts not belonging to a specific open bill cycle or cycles
• D. A specific account
• E. Subset of accounts belonging to a specific open bill cycle or cycles

正解：A、B、D

解説：
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, bills are typically generated through background processing for accounts in open bill cycles. However, the system also supports additional batch processing options for flexibility. According to the Oracle Utilities Customer to Meter Configuration Guide:
Option B: "A specific account" can be targeted for bill generation via background processing using batch controls, allowing for individual account billing outside of a standard bill cycle.
Option C: "Subset of accounts belonging to an open bill cycle or cycles for a specific customer class" is supported, enabling targeted billing for specific customer classes within open bill cycles.
Option E: "A user-defined list of accounts" can be processed via batch controls, allowing business users to specify a custom list of accounts for billing.
The other options are incorrect:
Option A: Accounts not belonging to a specific open bill cycle cannot be processed via standard batch controls for bill generation, as bill cycles are a prerequisite for most billing processes.
Option D: While similar to Option C, this option is less specific and redundant, as the system typically requires additional criteria (e.g., customer class) to define the subset, making Option C the more accurate choice.
Thus, the correct answers areB,C, andE, reflecting the system's capabilities for targeted bill generation.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Batch Processing for Billing Oracle Utilities Customer to Meter Implementation Guide, Chapter: Billing Automation

質問 # 51
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